Recall: P15 Reprogram Radio Frequency Hub Module Incomplete
Affected: 2014 1500-5500 models built on or before 4/11/2014
Recommended Service:
The radio frequency hub module on your truck (VIN: xxxxxxxxxxxxxxxxx)
may contain software programming that could cause slow or no passive entry
response, no response to Remote Keyless Entry (RKE) commands, or display
dashes for tire pressure readings in the cluster. Passive entry/keyless “Go”
vehicles may also experience an occasional no start condition.
What your dealer will do:
Chrysler will service your vehicle free of charge (parts and labor). To do this,
your dealer will reprogram the radio frequency hub module with new software. The
work will take about ½ hour to complete. We recommend that you make an
appointment with your dealer to minimize your inconvenience.
What you should do:
Simply contact your Chrysler, Jeep, or Dodge dealer, at your convenience, to
schedule a service appointment. Your dealer will collect the necessary information
to ensure that the appropriate parts are available so your service can be completed in
a timely manner. Although not required, we recommend bringing this letter with
you to your dealer, when you bring your vehicle in for this service.
If you need help:
Please contact the Chrysler Customer Assistance Center at 1-800-853-1403.
Affected: 2014 1500-5500 models built on or before 4/11/2014
Recommended Service:
The radio frequency hub module on your truck (VIN: xxxxxxxxxxxxxxxxx)
may contain software programming that could cause slow or no passive entry
response, no response to Remote Keyless Entry (RKE) commands, or display
dashes for tire pressure readings in the cluster. Passive entry/keyless “Go”
vehicles may also experience an occasional no start condition.
What your dealer will do:
Chrysler will service your vehicle free of charge (parts and labor). To do this,
your dealer will reprogram the radio frequency hub module with new software. The
work will take about ½ hour to complete. We recommend that you make an
appointment with your dealer to minimize your inconvenience.
What you should do:
Simply contact your Chrysler, Jeep, or Dodge dealer, at your convenience, to
schedule a service appointment. Your dealer will collect the necessary information
to ensure that the appropriate parts are available so your service can be completed in
a timely manner. Although not required, we recommend bringing this letter with
you to your dealer, when you bring your vehicle in for this service.
If you need help:
Please contact the Chrysler Customer Assistance Center at 1-800-853-1403.